In Dale Carnegie Sales Training: Winning with Relationship Selling, learn how to build productive relationships built on reciprocal trust that comes from established credibility and a mutual understanding of value. These relationships happen when the seller can demonstrate a genuine comprehension of the client’s world—their real needs—based on asking powerful questions and listening skills that identify opportunities and challenges and uncover unknown or unexpressed requirements.
In an environment where the seller can’t always win on price, it’s important to be focused on the real customer wants and needs that will ensure mutual success. Dale Carnegie's proprietary Sales Model and Process is adaptable within any sales culture and fits any salesperson’s style. You should treat sales like you treat other relationships. It’s give and take, with a heavy emphasis on give! Objectives for this training:
Create and demonstrate sales strategies that facilitate the buying process through relationship-oriented techniques.
Use methods to establish a connection with customers to gain access and establish trust.
Construct solutions in collaboration with customers while offering insights and establishing value.
Apply the Dale Carnegie Sales Model to eliminate objections and minimize the need for negotiation.
Employ proven techniques to maintain customer relationships and encourage repeat business. Contact us for more information!
